Customer Feedback Management

hotel in mykonos island

Customer Feedback Management

Your Voice Matters to Us

Our Commitment to Excellence

At Kosmoplaz Beach Hotel & Resort, we are dedicated to providing exceptional service and ensuring guest satisfaction. We value your feedback as it helps us continuously improve our services and maintain our high standards of hospitality.

Feedback Submission Process

We welcome your feedback through multiple channels to ensure accessibility and convenience:

How to Share Your Feedback

• During your stay through our reception desk
• Written communication via letter or email
• Online feedback form (below)
• Guest satisfaction surveys
• Direct conversation with our management team

Our Response Commitment

• Initial acknowledgment within 48 hours of receiving your feedback
• Comprehensive review and response within 10 business days
• Complex matters may require additional time - we will keep you informed of progress

Share Your Feedback

Help us serve you better

Please use the form below to share your experience or suggestions. Your feedback is confidential and will be reviewed by our management team.